3 Tips for Client Gifting - Lola and Dunelly
- Mar 12
- 4 min read
What is Client Gifting, and Why Is It Valued? Tips for Client Gifting.
Client gifting has become an essential practice for businesses looking to strengthen their relationships and foster business growth. This act of appreciation not only provides a tangible expression of gratitude but also helps solidify partnerships. At Lola and Dunelly, we believe thoughtful client gifts can significantly impact. In this blog post, we will share three critical tips for effective client gifting to help you enhance your client relationships.
Understanding the Importance of Client Gifting
Client gifting is more than just a token of appreciation; it is a strategic move that can lead to increased loyalty and long-term partnerships. A well-chosen gift can demonstrate your understanding of a client's needs and preferences, thereby creating a deeper connection. Research shows that 80% of recipients remember the person who gave them the gift, highlighting the importance of thoughtful gifting in maintaining relationships.
Gifting generates positive feelings toward your business. Clients who feel appreciated are more likely to refer your services and remain loyal. This can translate into business growth through repeat work, referrals, and an enhanced brand image in the industry. Therefore, understanding the importance of client gifting is the first step to implementing an effective gifting strategy.
Selecting the Right Gifts
Choosing the right gift can be a daunting task. To simplify the process, consider these guidelines:
Know Your Client: Understanding your client's interests, preferences, and values is essential. For instance, if you know your client enjoys sustainability, consider eco-friendly products or gifts made from recycled materials. Personalizing the gift demonstrates thoughtfulness and care.
Opt for Quality Over Quantity: A single high-quality gift can speak volumes about your appreciation. Consider items that are useful or serve a purpose, such as high-end stationery, gourmet food baskets, or custom-branded merchandise. It’s often better to give one exceptional gift than to overwhelm your client with multiple inferior items.
Focus on the Experience: Sometimes, giving an experience can be more memorable than a physical item. Offering a gift card for a spa day, tickets to a concert, or a voucher for a fine dining experience can leave a lasting impression. Such gifts not only show appreciation but also create opportunities for your client to enjoy a new experience.

Implementing these selection strategies can help you choose gifts that resonate with your clients. Remember, the goal is to make your clients feel valued and appreciated, which in turn will strengthen your business relationship.
Timing Your Gifts
When you gift matters as much as what you gift. Here are some pivotal moments for sending gifts:
After a Successful Project: Sending a gift after completing a significant project is a great way to express your gratitude. It acknowledges the hard work both parties put in and reinforces the positive experience of working together.
During Holidays: Holiday gifting is a tradition that many businesses use to maintain client relationships. Consider sending gifts around typical holidays or the client's significant personal milestones (like anniversaries).
Just Because: Sometimes, an unexpected gift can speak volumes. Sending your client something special "just because" can catch them off guard in a positive way. It shows you care about the relationship beyond just business transactions.
Understanding the timing of gifts enhances their impact. Consistent, well-timed gifting can foster deeper connections and keep your business top-of-mind.

Tracking Success and Gathering Feedback
To ensure that your client gifting strategy is effective, gather feedback from your clients. After gifting, consider sending a short survey or simply asking your client about their thoughts on the gift. This information can provide valuable insights into what works and what doesn’t.
Additionally, track the impact of your gifting efforts. Keep records of which gifts have led to improved relationships or increased referrals. This way, you can distinguish trends and refine your gifting strategy over time. Measuring the success of your client gifting initiatives can enhance their effectiveness and lead to better business outcomes.
The Lasting Effects of Client Gifting
Client gifting can have long-term effects on your relationships and business growth. A simple gesture of appreciation can lead to increased trust, loyalty, and positive word-of-mouth. By following the tips outlined in this post—understanding the importance of client gifting, selecting the right gifts, timing them appropriately, and tracking their success—you can create a comprehensive gifting strategy that resonates with your clients.
Incorporating thoughtful gifting into your business practices is an investment in relationships. Not only does it show your clients that you appreciate them, but it also creates a powerful avenue for growth. As client relationships strengthen, you may find that your business flourishes in ways you never anticipated.
Remember, it’s not just about giving; it’s about giving with purpose. Let Lola and Dunelly guide you in mastering the art of client gifting and watch your client relationships—and your business—thrive.
xoxo
Angela
Founder of Lola & Dunelly
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